Our Familly-Focused Culture

At Lux Renovations, We’re Different Than The Typical ‘Remodeler’ – And We’re Better

We’re Local, Honest, And Family-Focused

What makes Lux Renovations better, anyway? It’s simple – we put people over profits and treat people with respect rather than viewing them as a customer. In other words, we treat every installer and customer like family.

The fact is we’re local, small, and specialists. Sure, profits are essential, but NOTHING means more to us than treating you the RIGHT way.

So, along with a beautiful, custom basement remodel that you’ll enjoy for decades, you receive an A+, headache-free experience from remodelers who care.

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We Have Almost Zero Employee Turnover

That’s right – nearly zero turnover. This is unheard of among renovation companies – notorious for low retention rates.

So, how does our family-focused culture lead to lower employee turnover? We treat everyone who works at Lux Renovations like family.

• We hire the RIGHT people. Not everyone is cut out to work at Lux Renovations – and not because of their workmanship. We care about character when hiring. We ensure we hire family-oriented people who are passionate about helping others within our community.
• We invest in each installer to ensure they’re well-trained and fully prepared to succeed. Every one of our installers goes through rigorous training and a certification program. 
• We give them time off as they need. We work hard at Lux Renovations, but our employees aren’t ever overworked. And if they need time away, they can take it. It’s that simple. 

As a result, YOUR installers know what they’re doing. They’re certified, courteous, honest, and really good at their jobs.

We’re Basement Finishing And Remodeling Specialists  

Are we the only basement finishing and remodeling company in East Coast? Not even close. But we ARE one of the only Owens Corning® Basement Finishing Systems™ specialists.

Yes, it’s niche. Yes, it prevents us from becoming a Fortune 500 company. But it allows us to be very good at basement finishes and remodels and deliver the absolute best results possible.

And this is something large remodeling companies can’t offer. They’re doing a deck one day, a kitchen the next day, and an entire home the day after that. After all, it’s the best way for them to maximize their profits.

Well, not us – we do basements and basements only. We’re small and family-focused, so we never put profits over excellent service.

There’s Zero Sales Pressure And Zero Sales Games

Why do many remodeling companies apply sales pressure and zero sales games? Because the data says that they work. They often boost sales and increase margins.

We. Don’t. Care.

Sales pressure and sales games are unethical and shouldn’t happen. And we guarantee you won’t feel pressured.

After all, you wouldn’t apply sales pressure to family, right? And since we preach a family-focused culture and view you as family, you won’t feel pressured.

Instead, we educate. We tell you what you need to know, answer your questions, and trust you to make the best decision.

We’re Local And Very Easy To Find

We’re from East Coast. Most of our installers were born here. Raised here. And they still live here. As a result, they care about

• Treating you with respect
• Providing a superb service
• Answering all of your questions
• Ensuring your 100% satisfaction

And if you have any concerns after your basement refinish or remodel, we’re easy to find. We have several offices in the East Coast area, and we pick up the phone when you call.

After all, we’re local and WANT to help you however we can.

Are you searching for a family-focused basement finishing and remodeling company in East Coast? If so, call Lux Renovations today for your free and accurate quote.