Our Review Cheat Sheet: 4 Themes You’ll Find Repeated Throughout

4 Key Themes You’ll See Inside Our Reviews

Our Basement Finishing And Remodeling Reviews Tell The Whole Truth And Nothing But The Truth

Do you want to know the most enormous red flag when choosing a East Coast basement remodeler? Poor reviews.

Reviews are a preview of your experience with any company. If past clients haven’t enjoyed their experience, the chances are you won’t either.

At Lux Renovations, we don’t shy away from showing our reviews and providing references. In fact, we’re proud of them. We display our reviews on our website.

With 250+ reviews, our average rating on Google is 4.7. On Home Advisor? It’s 4.8!

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#1. Quality Results

More than anything, you want quality RESULTS.

That’s why we’re intently focused on using the best materials, installers, and basement finishing processes.

More than that, we listen, learn your goals, and deliver YOUR dream basement vision. Your basement may not look anything like our past customers. Instead, it’s 100% YOURS.

Here’s what our customers have to say about our overall quality:

The materials are great, it looks great, they were done very quickly, and were even able to start a month ahead of schedule.” – Sarah K.

“Lux Renovations was a delight to work with and the final product is absolutely amazing.” – Nick T.

“Lux Renovations was very amenable to our project goals anddelivered an outstanding finished space for our family to enjoy. Highly recommended from design to finish.” – Stephen R.

Our commitment to quality begins during your consultation when we learn about your vision. It continues with the materials we order, which are the best of the best. Finally, it carries over to our installers, who we feel are the best in East Coast.

#2. Fast Results

We’ve heard stories of homeowners dealing with delays and frustration, with many projects taking over three months.

At Lux Renovations, we’re much faster than most basement remodelers. In fact, we finish the majority of projects in three to five weeks!

Here are several reviews from our customers discussing our fast results:

“The Lux team has restored not only my beautiful basement but my faith in humanity! The entire team (John, Pete, Juan, and especially MARIO!) was amazing. We went from a mess to a completed project in 3 weeks! Highly recommend! – Rachel R.

“Lux team completed the whole project in just under 5 weeks exactly as promised during our discussions with their in-home design consultant.” – Siva K.

“Lux Renovations (with the Owens Corning System) came in and finished the whole project in three weeks!” – John N.

Our secret? No dilly-dallying. No mistakes. And no inconsistent scheduling. We show up, work hard, and finish projects on time.

#3. Excellent Value

Not only do we finish projects on time, but we also finish them within budget. Change orders are rare, and our quotes are highly competitive.

Now, are we the “cheapest” company out there? Probably not – you may find others who provide a lower initial quote. But we’re FAR from the most expensive.

Most importantly, we deliver excellent long-term value.

Here are several reviews related to our detailed quotes and fair pricing:

“It is nice that everything was included in the quote and the price. You get what you pay for and LUX Renovations does quality work for a fair price!” – Cory F.

“You pay for what you get, and this product is well worth the investment. My basement has added so much to my condo!” – Christopher R.

“We had a re-fi appraisal a couple of weeks after the project was done. We were pleased that our investment in the basement renovation reflected very well in the appraised value of our home.” – Steve B.

And most of all, we’ll never compromise on quality, even if it compromises our profits. You receive quality materials and expert craftsmen at a price you can afford.

#4. Courteous

Our Lux Renovations team will treat you like family. We will treat you respectfully from your first call until your project is over.

But don’t take our word for it – see what our customers have to say about our professional, respectful, and courteous behavior:

“Throughout the process, from sales, planning, and construction, the Lux team was professional, courteous, and responsive. Customer service was great as we changed the funding mechanism, and they handled it in stride.” –Charles K.

“Very professional and easy to work with. Both jobs were finished very quickly, and the final product is amazing.” – John S.

“Their service personnel were lovely to work with and very considerate of our requests.” – Sweetheart Mountain HOA Board

You can expect us to listen to your goals, communicate well from start to finish, and address your concerns throughout your basement remodel.

Are you searching for a basement finishing and remodeling contractor in East Coast with good reviews who isn’t afraid to show and discuss them? If so, contact Lux Renovations for your free and accurate quote.