Obstacles To East Coast Basement Finishing? We Soar Above Them At Lux.

Extended Setbacks Plagued The Course Of James’s East Coast Basement Project. We Stuck With Him No Matter What.

Overcoming Remodeling Obstacles Is At The Heart Of What We Do At Lux

Everyone starts their East Coast basement finishing project hoping for a smooth process and superior results. Sometimes, that’s exactly what happens. However, other projects run into serious, unforeseen setbacks.

Unfortunately, that was true for homeowner James R.

James is a disabled veteran. To pay for his remodel, he used a grant system overseen by the Veterans Administration.

The process did not go well. In fact, his grant was hung up in the federal pipeline for years.

What did Owens Corning Basement Finishing by Lux Renovations do as his chosen contractor?

We stood by him through the funding issues and other project delays. It took far longer than anyone expected. But in the end, James got just what he needed to make daily living simpler and more accessible.

Setting Up James’s Basement Finishing Project

A few years back, James contacted Lux to arrange an in-home consultation for a potential basement remodel. Our team representative, Paul, met him at his convenience.

After talking things over with James, Paul came up with a solid working plan.

The newly finished space would include a full master suite and laundry room. It would also include a rehab room designed to support James’s ongoing recovery needs.

VA Financing For His East Coast Remodel

As a disabled vet, James qualified for a special Veterans Administration housing grant.

He had already begun the application process before reaching out to us. However, the funding was still pending.

The next step required a detailed breakdown of the project’s costs. Lux provided this thorough estimate, and James submitted the necessary paperwork.

We knew the approval process could take months. So, we marked the project as pending and asked James to let us know if he needed anything further.

“As a disabled veteran, I received grant money from the VA.”

Delays Mount On The Basement Project

The Veterans Administration isn’t exactly known for its straightforward procedures. And as for prompt grant processing, forget about it.

But even with these caveats in mind, the slow response time was difficult to fathom.

More than once, the VA asked for additional paperwork on James’s project. And every time, we complied with these requests with all deliberate speed.

Nevertheless, the required funding remained up in the air.

“We hit quite a few snags with the VA while getting all the necessary paperwork processed, but Lux stuck with me for two years while the VA put us through hoops.”

Sticking With James Throughout His Renovation Funding Ordeal

Quite frankly, not every contractor would have stood by James. Instead, they would have written the project off and left him to deal with the VA on his own.

But that’s not how we operate at Lux Renovations.

We knew beforehand that he needed his grant money to cover the cost of basement finishing. There was just no way we were going to abandon him when the road got rocky.

Funding For The Remodeling Job Comes Through

Then, one day, the grant money came through. How long did it take?

The original projection was for a few months. The actual delay was a full two years.

Of course, James contacted us right away once the funds were available. In turn, we got him on the books and scheduled his start date for our earliest available opening.

A Final Remodeling Project Hurdle To Overcome

We’d like to say that the project moved forward without any further delays. But there was one final basement finishing hurdle to overcome.

James needed a custom sink and shower for his new basement master suite. However, we couldn’t order these items until his funding came through.

Once this happened, the order was placed ASAP. Nonetheless, it would take weeks to fill it.

From there, it was all plain sailing. Pete, our project manager, took care of every last installation detail. And James finally got the functional, comfortable downstairs space he’d longed for.

“The only holdup we had was awaiting a sink and shower that had to be custom-made. Once everything was delivered, the project was promptly finished… and done expertly and professionally.” James R.

Your Steadfast Basement Renovation Experts

Want a East Coast remodeling contractor who shows this kind of dogged determination? Contact Owens Corning Basement Finishing by Lux Renovations today for your free project quote. We’re ready to stand by you through thick and thin on the journey to top-tier results.